MEET OUR LEGAL STAFF
April Lynn
Litigation Legal Assistant
April Lynn is the litigation legal assistant at Fiol & Morros Law Group and has been a cornerstone of the firm for nearly 30 years. She has worked alongside Founding Partner Alex Fiol throughout her tenure, providing invaluable support in complex litigation matters. April’s decades of experience, deep knowledge of personal injury law, and unwavering dedication make her an essential part of the litigation team.
Known for her precision, organization, and loyalty, she plays a vital role in ensuring the firm’s clients receive the highest level of support and attention throughout their cases.
Mary Hirtzel
Litigation Paralegal
Mary Hirtzel is a bilingual litigation paralegal with approximately 39 years of experience in the legal profession. She worked in New York for 17 years before relocating to Florida in 2003, where she has continued her career with dedication and expertise. Mary is passionate about assisting clients during their most challenging times, whether following a motor vehicle accident, slip and fall incident, medical malpractice, or nursing home-related case.
She is committed to providing compassionate and professional support to clients throughout the legal process.
Valeria Cruz
Case Manager
Valeria Cruz is a seasoned case manager with more than a decade of experience in personal injury law. As a bilingual professional, she provides exceptional support to both English- and Spanish-speaking clients, ensuring clear communication and compassionate guidance throughout the legal process. Known for her meticulous attention to detail and dedication to client care, Valeria plays a pivotal role in managing cases—from initial intake to settlement.
Her deep understanding of case development, medical records analysis, and insurance negotiations ensures that every case is handled with precision and empathy, making her an invaluable asset to both clients and attorneys alike.
Crisleydi Cueto
Case Manager Assistant
Crisleydi is a bilingual case manager assistant at Fiol & Morros, bringing dedication and professionalism to her role. Originally from the Dominican Republic, she has been with the firm for a year, supporting the legal team with case management, client communication, and administrative tasks.
Fluent in both English and Spanish, Crisleydi ensures smooth operations within the office while providing exceptional assistance to both clients and colleagues.
Jeanette Singh
Case Manager
Jeanette Singh brings over two decades of experience in personal injury to the Fiol & Morros Law Group team. Having worked in the field since 2003, she has handled cases across Florida, Tennessee, Mississippi, and Alabama—giving her a strong, multi-state understanding of personal injury claims and client needs.
Jeanette is a proud graduate of the University of South Florida (Class of 2006) and Leto High School (Class of 1996).
Originally from out of state, she moved to the Tampa Bay area in 1990 and has been rooted in the community ever since. Outside of the office, Jeanette is a married mother of three and a new grandmother—roles that fuel her compassion, patience, and dedication when assisting clients through difficult moments.
Her deep experience, combined with her commitment to client care, makes her an invaluable part of our case management team.
Breanna Diaz
Intake Specialist
Breanna Diaz serves as an Intake Specialist at Fiol & Morros Law Group, where she is often the first point of contact for individuals seeking guidance after an accident or personal injury in the Tampa area. She helps clients navigate the early stages of the legal process, ensuring they feel supported, informed, and confident about their next steps from the very first conversation.
Fluent in both English and Spanish, Breanna provides clear communication and accessible support to a diverse client community. “Estoy aquí para ayudarle y guiarle en cada paso del proceso.” Known for her strong communication skills, responsiveness, and attention to detail, she plays a key role in creating a smooth and reassuring intake experience for those pursuing personal injury claims. Her modern, client-first approach and dedication have quickly made her a valued member of the team.
Kayla-Ni Ortiz
Case Manager Assistant
Breanna Diaz serves as an Intake Specialist at Fiol & Morros Law Group, where she is often the first point of contact for individuals seeking guidance after an accident or personal injury in the Tampa area. She helps clients navigate the early stages of the legal process, ensuring they feel supported, informed, and confident about their next steps from the very first conversation.
With a strong attention to detail and an organized approach, Kayla-Ni contributes to maintaining smooth communication between clients, attorneys, and staff throughout the legal process. She is committed to growing within the personal injury field and expanding her knowledge of legal procedures and case management systems. Comprometida con el aprendizaje y la excelencia, she brings a dependable work ethic and positive energy to the team while supporting the firm’s mission of delivering strong results and compassionate client service.
Justine Ramirez
Director of Marketing
Justine Ramirez serves as the Director of Marketing, overseeing the firm’s marketing initiatives and producing high-quality graphic design materials that enhance the brand’s presence. As a bilingual professional, she also manages and nurtures key relationships with physicians and healthcare partners, ensuring clear communication and strong collaboration with both English- and Spanish-speaking stakeholders.
Committed to excellence, Justine combines creativity and professionalism to deliver impactful marketing solutions while maintaining meaningful professional connections.
Sarah Castaneda
Demand Writer
Sarah Castaneda specializes in crafting clear and compelling demand letters that support clients’ legal claims and contribute to favorable outcomes. As a bilingual professional, she ensures that all communications are accurate, persuasive, and accessible to both English- and Spanish-speaking clients.
With a strong background in legal writing and meticulous attention to detail, Sarah’s work plays a key role in setting the stage for successful negotiations and case resolutions.
Luis Silvestre
Intake Specialist
Luis Silvestre, born and raised in the Dominican Republic, is the youngest member of the Fiol & Morros team and currently serves as the firm’s Intake Specialist. As a bilingual professional, Luis is often the first point of contact for clients, ensuring they feel welcomed and supported from the very beginning.
He is dedicated to gathering accurate information, facilitating clear communication, and assisting clients throughout the intake process. Luis brings energy, attentiveness, and a client-focused approach to every interaction, helping the firm provide exceptional service and support.
Maritza Chang
Receptionist
Originally from Cuba, Maritza Chang serves as the first point of contact for the firm and takes pride in providing a warm and professional welcome to every client. As a bilingual professional, she greets each individual with compassion and understanding, while reassuring them that the team is committed to offering the support and guidance they need.
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